One of the best parts of my job is being able to help the constituents of Ohio’s 15th Congressional District. With an office in Washington, D.C. and Ohio offices in Lancaster, Wilmington, and Hilliard, I am committed to providing the best constituent service to get you the assistance you need.
I frequently hear from constituents who need help with federal agencies. While I am not able to override decisions made by these agencies, my staff can submit inquiries to help answer questions, check on claims, and find solutions to issues with agencies such as the Social Security Administration, the Postal Service, the State Department, the Internal Revenue Service, the Department of Veterans Affairs (VA), and more.
For example, I have helped many constituents expedite the passport process and provide information on passport renewals and visas. This is especially important to remember during this time of year, when many people are beginning to plan vacations for the spring. I can provide information on programs available through the Department of Homeland Security and State Department to help make traveling easier.
I have also been able to work with the VA to help veterans receive military service medals and ribbons that had been misplaced or never awarded. In particular, the qualifications for receiving a Purple Heart have recently changed to include service members who suffered traumatic brain injury while serving. I have helped a number of veterans who did not previously qualify for the Purple Heart to receive recognition for their sacrifice for our country. For more information on how I can help with travel, service medals and federal agencies, please visit my website at stivers.house.gov or contact any of my district offices.
My office also provides help outside of federal agencies including arranging White House and Capitol tours for constituents traveling to Washington, D.C. White House and Capitol tour requests should be submitted well in advance to ensure availability, especially during the busy spring travel season. My office also provides other helpful information on places to visit in Washington, such as Arlington National Cemetery, the Library of Congress and the Washington Monument. To request tours and information, please submit a tour request on my website or contact my Washington, D.C. office at (202) 225-2015.
Another popular service for constituents is requesting flags that have been flown over the Capitol. Through this program, constituents can submit a request to purchase a flag flown over the Capitol in recognition of a person or event and flown on a specific date. You can request these flags on my website or by contacting my Washington, D.C. office. Flags that have already been flown over the Capitol can be purchased in my Lancaster office at 123 S. Broad Street in Lancaster.
It is my honor to serve you. If you have questions about any issue with a federal agency or any of the services listed above, I invite you contact my Washington, D.C. office at (202) 225-2015, Hilliard office at (614) 771-4968, Lancaster office at (740) 654-2654, or Wilmington office at (937) 283-7049.
Steve Stivers is a three-term Member of Congress from Ohio’s 15th Congressional District.
